Support

Our support enables you to get the most out of Postgres

Whether you're just getting started with Postgres or are an experienced user, we have support options to fit your needs. If you’re stuck with any aspect of Postgres — installing, configuring, or troubleshooting — we’re here for you. We lighten your load on routine operations and provide guidance for making plans for future growth. Our deep technical knowledge and expertise help you crack the most complex challenges.

bst365体育投注网址大全Our experienced support engineers, backed up by some of the world’s leading Postgres contributors, are available 24x7 to resolve technical challenges. Whatever hurdle you’re facing, chances are that we’ve seen it before and tackled it successfully. So challenge us with your most complicated issues — we're available around the clock.

Wide range of support options

Looking for on-demand, as-needed tactical assistance? Or proactive guidance and planning? Or both? We’ve got you covered. Our support spans a wide range of deployment scenarios, both on-premises and in the cloud. We provide database management through Remote DBA and Cloud DBA Services, and also offer proactive technical account management.

 
  • EDB Product Support

    bst365体育投注网址大全24x7 support is included with all our products.

  • PostgreSQL Technical Support

    Live support for PostgreSQL from experienced subject matter experts, 24x7.

  • Remote DBA Service

    bst365体育投注网址大全Database management, deployment, configuration, monitoring, and maintenance.

  • Cloud DBA Service

    Management and monitoring for databases running on Amazon Web Services, Microsoft Azure, Google Cloud platform, and IBM.

  • Technical Account Management

    Strategic planning and guidance customized to your architecture, needs, and goals.

Existing Customer Support

Already an EDB customer? Access all your support resources here.

Phone and Email

US 1-800-235-5891

US +1 732-331-1320

UK +44-2033 7198 20

Brazilbst365体育投注网址大全 +55-2129 5813 71

India +91-20-66449612

support@gloryoffice.com

 

Customer Portal

Access valuable resources 24x7.

 

 

bst365体育投注网址大全(Active subscription customers only)

For Customer Portal questions, contact: CustomerCare@gloryoffice.com